LGBTQ Center of Durham
Job Description Form
Job title: Host Home Program Coordinator
Reports to: Executive Director (ED)
Type of position: Full-time
Hours/week: 40 Exempt
The LGBTQ Center of Durham (www.lgbtqcenterofdurham.org) is a community center committed to supporting and celebrating LGBTQIA+ individuals in and around Durham, NC. The Center, established in 2015, is located at the intersection of three neighborhoods and along two bus lines where it can best serve as a hub for the LGBTQ+ community in Durham. Recently, the Center received multi-year funding from NC Department of Health and Human Services (DHHS) to launch an evidence-based Host Home program that will match homeless youth with a short-term host home.
The Host Home Program identifies, screens, and trains community members who volunteer to host for youth aged 18-24 who are in need of immediate housing, for which hosts receive a stipend and ongoing support from the Host Home Program Coordinator.
The Host Home Program emphasizes participation by LGBTQ+ welcoming and affirming hosts. The Host Home Program Coordinator will collaborate with local partners and appropriately connect young people in need of housing with hosts.
The Host Home Program Coordinator will co-design, implement, lead, and help evaluate the Program.
Work experience requirements:
- At least 5 years nonprofit, higher education, or public service experience.
- At least 3 years program and/or volunteer management experience.
- At least 2 years staff or volunteer supervision experience.
- Undergraduate degree with 5+ years experience in the field of social services, housing, community organizing, or other relevant work; candidates with relevant experience in place of a BA encouraged to apply.
- Graduate degree in social work or closely related field strongly preferred.
Knowledge, Skills, Abilities Required
- Project management and/or program development experience.
- Experience working in a collaborative setting.
- Experience recruiting, training, and supporting staff, volunteers, teams, community coalitions, and/or another group working toward a common goal.
- Personal qualities of integrity, credibility, creativity, and a commitment to and passion for the organization’s mission and the mission of ending youth homelessness.
- Experience working with people with mental health issues (including trauma).
- Demonstrated experience working with people experiencing homelessness and LGBTQ+ and youth of color.
- Commitment to integrating youth voice and best practices working with LGBTQ+ and youth of color into all components of the Host Home Program.
- Personable under pressure and able to work with diverse constituencies.
- Excellent verbal and written communication skills.
- Program evaluation design and implementation experience.
- Must be organized, self-starting, results-oriented; able to work under pressure and complete multiple tasks simultaneously.
- Knowledge of Microsoft Office and Google Apps for Non-Profits products.
- Commitment to/knowledge of the greater Durham queer and trans communities.
- Demonstration of a strong anti-oppression/anti-racism analysis and the ability to apply that analysis in relationship development, written work and deliverables production.
- Understanding of issues affecting LGBTQ communities.
- Evening and weekend availability.
- Bilingual (English/Spanish) preferred, but not required.
Co-create program policies and procedures based on Host Home Program best practices areas to develop include:
- Recruitment, screening, ongoing support, and retention of hosts
- Communication practices between partner organizations to assure needs and concerns of youth and hosts are being addressed in a regular and systematic way
Plan and execute activities to implement the Host Home Program. This includes:
- Activities to recruit, screen, support, and retain hosts
- Ongoing case management of hosts
- Regular communication and collaborative meetings with youth case management partners
- Community members with lived experience will provide valuable consultation and feedback. Meet with youth and homeless consultants in development of Host Home Program policies and procedures and attend bimonthly Consultant Team meetings
Attend program and Center staff meetings
Participate in Host Home Program evaluation
Cultivate culture of Learning for Host Home Program
- Plan and attend regular, ongoing trainings related to topics connected to Host Home Program including supporting LGBTQ+ youth experiencing housing instability, positive youth development, trauma-informed care, and host home best practices.
Management & Administration
- Evaluate program needs, gaps, and strengths and develop systems for ongoing evaluation and metrics
- Create and keep records of program activities, progress towards goals, and interactions with key volunteers.
- Maintain appropriate, timely, and well-organized programmatic records.
- Ensure compliance with program deliverables, program evaluation, report writing and data collection activities.
- Supervise Program staff as determined by ED.
- Manage reporting requirements for funders.
Represent the LGBTQ Center of Durham at pertinent city, county, state, and community committees as needed.
Attend meetings, trainings, and individual/team supervision as required.
Other duties as assigned by ED.
The Program Coordinator is expected to work evenings, weekends, and weekdays as needed. Ability to prioritize multiple projects and manage frequent interruptions is essential to succeeding in this environment. Ability to lift 25 pounds on occasion.
Depending on education and experience, salary ranges from $40,000 to $46,875 per year. Benefits include employer paid healthcare stipend, generous personal time off, and paid holidays.
All applications for the Host Home Program Coordinator must be received by Friday January 4, 2019.
To ensure a complete application, we strongly encourage you to use our application page to apply for this position. Alternatively, you may email a formal cover letter and your resume to [email protected], or mail both items to:
LGBTQ Center of Durham
attn: Job Opportunities
1821 Hillandale Rd, Ste 1B-400
Durham NC 27705.
We will not review incomplete applications. Given the number of anticipated applications, we request that you follow-up by email only -- no phone calls, please.
For questions, contact [email protected] to learn more.